November 29

  • 5:00 - 6:30pm

    Welcome Reception and Supplier Display

November 30

  • 7:30 - 8:15am

    Continental Breakfast

  • 8:15 - 8:30am

    Welcome | Opening Remarks

  • 8:30 - 9:30am

    Culture of Service – The Zappos Story

    By developing a company culture and committing to it, you can make a positive change within your organization. has grown their brand because of their unique culture and the service they provide to their customers. Zappos Insights’ Speaker of The House, Erica Javellana, will share the Zappos core values system, their approach to customer service and engagement, and how this Culture of Service can be applied to any industry.

    You'll Learn to:
    • Define your company culture and commit to it.
    • Incorporate your culture into daily operations.
    • Empower employees to increase customer satisfaction.
    • Build stronger connections with customers.

    Erica Javellana, Speaker of the House, Zappos Family of Companies
    Bio Presentation

  • 9:30 - 9:50am

    Networking Break

  • 9:50 - 10:50am

    A CPO’s Playbook to Navigating Indirect

    Navigating complex Indirect spend categories like Marketing, HR, and Legal can be challenging yet rewarding. Deborah Stanton, former CPO of MasterCard, will share her playbook on developing category strategies, engaging your business partners and delivering impact to the bottom line.

    Deborah Stanton, Executive Managing Director, CAPS Research
    Bio Presentation

  • 10:50am - 12:00pm

    Roundtable Discussion

    Network with your peers to discuss a variety of relevant topics that impact Indirect procurement.

  • 12:00 - 1:00pm


  • 1:00 - 2:00pm

    Unlocking Savings and Other Benefits with a Strategic Sustainable Purchasing Program

    Increasingly, companies in every sector are being called upon by investors, consumers, regulators, and NGOs to take responsibility for the social and environmental consequences of their purchasing decisions. Leading companies are implementing strategic sustainable purchasing programs that allow them to proactively manage the sustainability of the suppliers they use and the products/services they buy. Additionally, these leaders are finding that this kind of prioritized, cross-functional approach saves money, boosts employee engagement, and enhances supplier relationships. During this panel discussion, the audience will hear insights and advice from several procurement leaders who are responsible for integrating sustainability across their organization’s purchasing activities.

    Moderator: Sam Hummel, CEO, Sustainable Purchasing Leadership Council
    Bio Presentation

    Panelists: Tim Hopper, Responsible Sourcing Manager, Microsoft
    Bio Presentation

    Pat Hopper, Director, Sourcing, FedEx Services
    Bio Presentation

  • 2:00 - 2:20pm

    Break | Supplier Display

  • 2:20 - 3:30pm


    Fleet - Understanding One of Your Largest Indirect Spends
    Concurrent Sessions

    Why do you need a certified fleet management specialist when ‘everyone’ knows how to manage vehicles? Identifying and meeting a fleet’s unique management needs can result in significant savings for your organization. This presentation by a leading fleet expert will cover the three best-kept secrets that differentiate ‘fleet’ from private vehicle ownership, and provide a proven audit framework to ensure you are doing the right things and doing things right.

    Katherine Vigneau, Director of Professional Development, NAFA Fleet Management Association
    Bio Presentation

    2:20 - 3:30pm


    Professional Services and Contingent Labor Strategies
    Concurrent Sessions

    This interactive session will break down the future of sourcing and how to manage Contingent Labor versus Total Talent Solutions. We will review where the industry has been and discuss where it will be in 2020 and beyond. Attendees will learn how to break down the different areas of contingent labor and discuss suggestions for how to best construct the right solutions for your organization moving forward. Additional topics include:

    • A breakout of best practices and creation of a case study.
    • Technology—What options are available and what does the future look like?
    • What are this category’s disruptors?
    • How can your organization work with Supply Chain, Procurement, IT and HR professionals to create a win-win solution?

    Natalie Davis-Runyan, President, Anserteam Workforce Solutions
    Bio Presentation

    Ann Kramer, Director of Strategic Partnerships, Anserteam Workforce Solutions
    Bio Presentation

  • 3:30 - 4:30pm

    The Vested Way—How a ‘What’s in it for We?’ Mindset Revolutionizes Business Relationships

    As the world marches towards reinvention, vested partnerships aren’t just the best way to achieve business success, they’re the only way to work together to create success and prepare for a future we cannot foresee. In this evocative speech, Kate Vitasek reveals why a ‘What’s in it for We?’ mindset can revolutionize business relationships. Like climbers summiting Mt. Everest, audiences will leave inspired to seek a Sherpa who can guide them through their professional challenges—and help them achieve successful business relationships many think are impossible.

    Audiences will leave this presentation with insights including:

    • How everyone can go home a winner in a winner-take-all world.
    • How cooperation, not competition, guarantees the best results for everyone.
    • How to apply John Nash’s Nobel Prize-winning equilibrium theory.

    Kate Vitasek, Faculty, Graduate & Executive Education, University of Tennessee
    Bio Presentation

  • 4:30 - 5:00pm

    Announcement of 2017 Scholarship Winners / Recap & Outcomes

    Marty Bell, CPSM, C.P.M., A.P.P., Director, ISM Indirect / Services Group
    Bio Presentation

    Chris Flum, C.P.M., Director, ISM Indirect / Services Group
    Bio Presentation

  • 5:00 - 6:30pm

    Reception | Supplier Display

December 1

  • 7:30 - 8:00am

    Continental Breakfast

  • 8:00 - 8:05am

    Welcome & Opening Remarks

  • 8:05 - 9:00am

    The Impact a New Administration Has on an Organization and Its Indirect Spend

    Heading up a new team or organization? New to leading Indirect? In this session, you will learn how to get your arms around your team and your spend, and how to develop relationships with your key stakeholders and suppliers.

    Stacey Taylor, SVP and Chief Procurement Officer, MGM Resorts International
    Bio Presentation

  • 9:00 - 9:20am

    Networking Break | Supplier Display

  • 9:20 - 10:20am


    Hotel Contracts Bootcamp for Supply Managers: Legal Tips and Practical Guidelines for Meeting Planning
    Concurrent Sessions

    You can be the best negotiator in the world, but what matters most is whether your contract is legally clear, inclusive, and enforceable. Preparing a well-written hotel contract requires strategies for both negotiation and contract wording. This session offers a refresher for novices and pros alike.

    Presented by a 25-year hospitality law veteran, this presentation will cover legal tips including 1) how to avoid costly lawsuits, 2) how to identify and understand the issues and principles of hotel contracts, 3) understanding the difference between penalties, damages and what’s enforceable, and 4) creating methods for calculating attrition for food and beverage and the damages to guest rooms.

    John S. Foster, III, Attorney and Counselor at Law, Foster, Jensen & Gulley
    Bio Presentation


    In the Shadows—Corporate Resale
    Concurrent Sessions

    The management of excess, returned, and recyclable assets is a pervasive and important business activity. In the United States, roughly 20% of all sales are returned to the manufacturer. In response, more companies recognize and value Indirect procurement’s importance to asset reclamation, environmental concerns, and sustainability efforts. Take a glimpse inside Intel’s journey toward creating a $50M internal business while supporting the corporate tenets of global controls, security, and sustainability.

    Jim Downey, Sourcing Manager, Intel Global Supply Management
    Bio Presentation

  • 10:20 - 10:35am

    Networking Break | Supplier Display

  • 10:40am - 12:10pm

    Advanced Outcomes-Based Negotiation

    Outcomes-based negotiation is the practice of approaching a negotiation in a new mutually engaging way. By using outcomes-based negotiation strategies, Global Procurement and Strategic Sourcing teams can quickly achieve greater results for their stakeholders by delivering a contractual relationship that promotes and requires optimal behavior over the life of the contract.

    This workshop includes interactive negotiation simulations, during which participants will enter mock negotiations with each other and attempt outcomes-based negotiation.

    Dan Kelly, President, The Negotiation Guru
    Bio Presentation

  • 12:10 – 12:25pm

    Outcomes & Conclusion