7:30 - 8:15am
8:15 - 8:30am
8:30 - 9:30am
By developing a company culture and committing to it, you can make a positive change within your organization. Zappos.com has grown their brand because of their unique culture and the service they provide to their customers. Zappos Insights’ Speaker of The House, Erica Javellana, will share the Zappos core values system, their approach to customer service and engagement, and how this Culture of Service can be applied to any industry.
9:30 - 9:50am
9:50 - 10:50am
Navigating complex Indirect spend categories like Marketing, HR, and Legal can be challenging yet rewarding. Deborah Stanton, former CPO of MasterCard, will share her playbook on developing category strategies, engaging your business partners and delivering impact to the bottom line.
10:50am - 12:00pm
Network with your peers to discuss a variety of relevant topics that impact Indirect procurement.
12:00 - 1:00pm
1:00 - 2:00pm
Increasingly, companies in every sector are being called upon by investors, consumers, regulators, and NGOs to take responsibility for the social and environmental consequences of their purchasing decisions. Leading companies are implementing strategic sustainable purchasing programs that allow them to proactively manage the sustainability of the suppliers they use and the products/services they buy. Additionally, these leaders are finding that this kind of prioritized, cross-functional approach saves money, boosts employee engagement, and enhances supplier relationships. During this panel discussion, the audience will hear insights and advice from several procurement leaders who are responsible for integrating sustainability across their organization’s purchasing activities.
2:00 - 2:20pm
2:20 - 3:30pm
Why do you need a certified fleet management specialist when ‘everyone’ knows how to manage vehicles? Identifying and meeting a fleet’s unique management needs can result in significant savings for your organization. This presentation by a leading fleet expert will cover the three best-kept secrets that differentiate ‘fleet’ from private vehicle ownership, and provide a proven audit framework to ensure you are doing the right things and doing things right.
2:20 - 3:30pm
This interactive session will break down the future of sourcing and how to manage Contingent Labor versus Total Talent Solutions. We will review where the industry has been and discuss where it will be in 2020 and beyond. Attendees will learn how to break down the different areas of contingent labor and discuss suggestions for how to best construct the right solutions for your organization moving forward. Additional topics include:
3:30 - 4:30pm
As the world marches towards reinvention, vested partnerships aren’t just the best way to achieve business success, they’re the only way to work together to create success and prepare for a future we cannot foresee. In this evocative speech, Kate Vitasek reveals why a ‘What’s in it for We?’ mindset can revolutionize business relationships. Like climbers summiting Mt. Everest, audiences will leave inspired to seek a Sherpa who can guide them through their professional challenges—and help them achieve successful business relationships many think are impossible.
Audiences will leave this presentation with insights including:
5:00 - 6:30pm
7:30 - 8:00am
8:00 - 8:05am
8:05 - 9:00am
Heading up a new team or organization? New to leading Indirect? In this session, you will learn how to get your arms around your team and your spend, and how to develop relationships with your key stakeholders and suppliers.
9:00 - 9:20am
9:20 - 10:20am
You can be the best negotiator in the world, but what matters most is whether your contract is legally clear, inclusive, and enforceable. Preparing a well-written hotel contract requires strategies for both negotiation and contract wording. This session offers a refresher for novices and pros alike.
Presented by a 25-year hospitality law veteran, this presentation will cover legal tips including 1) how to avoid costly lawsuits, 2) how to identify and understand the issues and principles of hotel contracts, 3) understanding the difference between penalties, damages and what’s enforceable, and 4) creating methods for calculating attrition for food and beverage and the damages to guest rooms.
The management of excess, returned, and recyclable assets is a pervasive and important business activity. In the United States, roughly 20% of all sales are returned to the manufacturer. In response, more companies recognize and value Indirect procurement’s importance to asset reclamation, environmental concerns, and sustainability efforts. Take a glimpse inside Intel’s journey toward creating a $50M internal business while supporting the corporate tenets of global controls, security, and sustainability.
10:20 - 10:35am
10:40am - 12:10pm
Outcomes-based negotiation is the practice of approaching a negotiation in a new mutually engaging way. By using outcomes-based negotiation strategies, Global Procurement and Strategic Sourcing teams can quickly achieve greater results for their stakeholders by delivering a contractual relationship that promotes and requires optimal behavior over the life of the contract.
This workshop includes interactive negotiation simulations, during which participants will enter mock negotiations with each other and attempt outcomes-based negotiation.
12:10 – 12:25pm